At Lake Area Counseling and Wellness, we are committed to delivering your printed workbook with care and efficiency. Please review our shipping policy below:

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1. Processing Time

• All orders are processed within 2-3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.

• Please note that orders are not processed on weekends or holidays.

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2. Shipping Rates and Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.

• Standard shipping typically takes 5-7 business days for delivery after your order has been processed.

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3. Shipping Destinations

• We currently ship to addresses within the United States. Unfortunately, we do not offer international shipping at this time.

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4. Order Tracking

• Once your order has shipped, you will receive a tracking number via email. Please allow 24-48 hours for the tracking information to update.

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5. Shipping Delays

• While we strive to ensure timely delivery, delays may occasionally occur due to factors beyond our control, such as weather conditions, postal service delays, or unforeseen circumstances. We will do our best to keep you informed of any significant delays.

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6. Damaged or Lost Items

• If your workbook arrives damaged or if your shipment is lost in transit, please contact us immediately at info@LakeAreaCounseling.com. We will work with you to resolve the issue, which may include sending a replacement or offering a refund as appropriate.

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7. Contact Information

• For any inquiries or concerns related to shipping, please contact Lake Area Counseling and Wellness at 1117 Kirkman St., Lake Charles, LA 70601, or via info@LakeAreaCounseling.com.

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By placing an order, you agree to this shipping policy. We appreciate your understanding and are here to assist with any shipping-related questions you may have.